We provide person-centred care by helping people create their own care plans, identifying personal needs, the outcomes that they want in their life, and how our staff will support them in achieving this on their recovery journey. The service promotes the social inclusion of our service users, through challenging stigma and discrimination; encouraging re-integration and participation in the community, and focusing on education and employment. It also promotes positive risk taking, to increase a service user’s confidence and move towards their goals in small achievable milestones.
Our supported Living services provides care and support for adults with complex needs including diagnoses of learning disability, Epilepsy , and Autistic spectrum disorder. The houses which are part of the local communities provide a safe and supportive environment, which allows everyone the opportunity to develop skills for more independent living in the future. We encourage all to engage in meaningful activity, ensuring a balance of self-care, leisure and productivity (employment/education).
Our service is part of the mental health care pathway; it is a modern, non-clinical environment that supports people moving from secure environments into the community. We also support people in transition from secure forensic services to community living. We can support people informally, on community treatment orders and conditional discharge from the Mental Health Act before the move into the community. At New Horizon Care, our goal is to promote recovery of our clients through the process of providing Hope, stability and opportunity.
We follow these
Our standards of excellence are founded on the fundamental principles of good
care practice. At New Horizon we aim to provide a safe and therapeutic
environment for our clients where our approach will promote well being and
autonomy through their recovery journey.
NEW HORIZON CARE works in partnership with Social Services, Community Mental Health Teams (CMHT) and Supporting People within leading Local Authorities across London offering high quality supported housing for vulnerable adults.
Our aim is to enable the people we support to achieve their goals, believing passionately that regardless of the challenges they face, everyone can accomplish extraordinary achievements with the right care in the right environment.
All of the support packages we offer are tailored to the individuals needs to help them develop vocational, social, education and life skills so they can progress to a more independent future. We also create pathways through residential settings.
New Horizon is a privately owned residential care home. It is a three bedded unit for people suffering from various identified mental health problems. Our goal is to promote our clients Recovery through the process of providing Hope, Control and Opportunity.
We provide accommodations in 8 different locations around Hayes, Feltham and Hounslow. All the accommodations provide 5-6 bedrooms with en-suite facilities in some of them. The accommodations consist of a shared kitchen and a lounge with TV along with a garden on the back.
We provide shared kitchen and communal dining to our service user. Every Sunday is marked as a day of communal meal where Service user gather around and enjoy meal together. Service user also support each other in preapaing the meal. This helps our service user socialise and develop a bond with each other.
All of our accomodation consists of a shared TV lounge. This provides our service user with the opportunity to socialise and interact with each other.
Outside is a patio which leads to the garden area where residents can enjoy sitting outside for fresh air or do a bit gardening and the garden also has a designated smoking area.
The care home has a seven seater people’s carrier for travelling purposes when required. The company also books coach services during large activities.
What makes us
SPECIAL?
New Horizon is a private residential care home providing supported living for individuals with mental health challenges. Our focus is on promoting recovery through Hope, Control, and Opportunity.
We offer skilled care to enable our clients to achieve their optimum state of health and well-being. Our team is a dedicated team of Qualified Staffs, Support Workers, Activity Co-ordinator and a Handy Man. We also have in-house PBS practisioner. This ensures that all resident's requirements are met 24 hours a day. A Registered Nurse will be accessible at all times.
We provide 24 hour care service for all of our residents through the day, evening and night so our clients are never cleared out without the care. For individuals with complex or going therapeutic needs, this guarantees they have round-the-clock care and back to tend to their needs amid nighttime hours.
We aim to ensure that there is always something interesting and stimulating going on. Our activity coordinator will plan and facilitate a variety of daily activities with our clients. A structured time table will reflect all sessions and activities provided at New Horizon.
Visits are special times for our residents, and we encourage family and friends to keep in regular contact and visit as often as they want. We also welcome your involvement in your loved one’s care – keeping you up to date on their health and wellbeing. A visitors’ book is available for your feedback without prejudice.
We treat every client with kindness and care.
We act with honesty and respect in every interaction.
We strive to deliver the highest quality service always.
